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Press Releases
Apr 08, 2024

One Community, Caring Together to Provide Excellent Care, Close to Home.

Headwaters Health Care Centre unveils new Strategic Plan  

ORANGEVILLE, ON April 8, 2024: Headwaters Health Care Centre (Headwaters) announces the launch of its new five-year Strategic Plan aimed at addressing the evolving health care needs of its growing community.  

Headwaters, located in Orangeville, serves a population of over 143,000 people from across Dufferin County and Caledon regions.  

Developed collaboratively over several months, the Strategic Plan has been crafted with the invaluable input of nearly 3,000 stakeholders. This diverse group includes staff, physicians, volunteers, patients and families, partner organizations, and engaged members of the public, whose firsthand insights have shaped the strategic direction of the hospital. 

With a steadfast vision of "One Community, Caring Together" and a purpose to "Provide Excellent Care, Close to Home," Headwaters serves as a vital healthcare hub in Dufferin County-Caledon.   

The plan outlines four key strategic directions that will guide every aspect of Headwaters' operations, driving positive evolution and innovation in healthcare delivery:  

  • Empower Our People 

  • Deliver Patient Centred Quality Care 

  • Get Even Better 

  • Connect Through Partnerships 

Grounded in renewed core values of Kindness, Accountability, Respect, and Teamwork, Headwaters reaffirms its commitment to meeting the changing needs across our communities.  

Headwaters emphasizes its dedication to the fundamentals of diversity, equity, and inclusion, and ensuring a safe and healthy environment for all. By embracing technology and leveraging innovative solutions, the hospital is poised to address current and future healthcare demands effectively. 

Read Headwaters’ 2024-2029 Strategic Plan

For feedback, any time, patients, families and caregivers can contact our patient experience office at patientexp@headwatershealth.ca 
 

Quotations  

"This strategic plan epitomizes our unwavering dedication to the people we serve and to everyone who works and volunteers at our hospital. It reflects our shared values and our commitment to delivering excellent care that makes a meaningful difference in people's lives." Kim Delahunt, President & CEO, Headwaters Health Care Centre   

“We are proud to endorse our hospital's new strategic plan, which reflects our commitment to excellence in healthcare delivery. This plan charts a bold course forward.  With the commitment of the staff, physicians and the support of our community, we are confident that this plan will position Headwaters for continued success in providing excellent care to all those we serve." Dr. Hugh O’Brodovich, Chair, Headwaters Health Care Centre Board of Directors 

“As a patient family advisor, I believe that with this strategic plan, our hospital will continue to improve patient care and patient family experiences by creating an environment where patients and families feel truly valued and heard.” Pat Spencer, Patient Family Advisor 

About Headwaters Health Care Centre 

Headwaters Health Care Centre is an innovative hospital located in Orangeville, Ontario dedicated to quality patient-centred care together with our community in Dufferin County-Caledon. In addition to providing acute and complex continuing care with a 24/7 Emergency Department, and extensive Ambulatory Care outpatient services, Headwaters is accredited with Exemplary Standing by Accreditation Canada, certified as a Breast Assessment Centre by the Ontario Breast Screening Program, and will be offering MRI services in 2024.Headwaters is a cornerstone of health and wellness for the communities it serves. It is one of the area's largest employers with over 800 staff, 200 physicians and six midwives and benefits from the dedication of over 200 volunteers. 

Learn more at headwatershealth.ca and support the hospital at hhccfoundation.com 

Headwaters is also a proud partner in the Hills of Headwaters Collaborative Ontario Health Team

Media Contact

Jennifer Hamilton, MA, MBA |Director, Communication & Stakeholder Relations  

519-278-5085  jhamilton@headwatershealth.ca