ORANGEVILE, ON - June 20, 2023 – During tonight’s Annual Meeting, Headwaters Health Care Centre celebrated the hospital’s achievements and recognized teams and departments who made a significant contribution to the hospital and community in the past year.

Hospital President and CEO, Kim Delahunt, praised the heroic efforts of staff, lauded important partnerships and thanked the community for their ongoing support. “I can’t thank our staff, physicians, and volunteers enough for their commitment to our patients and to one another,” said Delahunt. “With a strong team and track record of delivering excellent care, I am optimistic about what we can achieve in the year ahead.”

Kim Delahunt also discussed important partnerships the hospital has within the community, including with the Hills of Headwaters Collaborative, Dufferin-Caledon’s Ontario Health Team and others who were instrumental in hospital efforts over the past year.

The hospital was in a surplus position for the year ending March 31, 2023 before negotiated compensation adjustments for the repeal of the Provincial Bill 124 and pay equity were applied. A s a result the hospital is reporting an overall deficit of $1.0 million. Details can be found in the audited Financial Statements.

The tradition of beginning the Annual Meeting with a patient story demonstrates the hospital’s commitment to patient-centric quality and care in every endeavour. This year, Juliann McArthur, Manager of Patient Experience spoke about Audrey’ Story. Audrey is a local four-year old patient whose experience in our Emergency Department inspired Headwaters’ child friendly environment program. This includes introducing a Kids Kart with toys and activities as well as revitalizing our children’s waiting areas and lounges.

Dufferin-Caledon MPP Sylvia Jones provided remarks and was on hand to acknowledge the Dr. David Scott Award Winner.  “I am pleased to congratulate Jennifer McCallum of TeleCheck as the winner of the Dr. David Scott Award at the Headwaters Health Care Centre 2023 Annual Awards Meeting,” said Sylvia Jones, MPP for Dufferin-Caledon. “Jennifer’s passion and commitment along with the many trained volunteers, make a positive impact in the lives of the individuals they serve in our community.”

To demonstrate the highlights and achievements of the past year, the Headwaters Health Care Centre 2022 - 2023 Annual Report was also shared. The report’s theme “Discover Headwaters” heralds community pride and local connections. It celebrates the hospital’s many programs and services available close to home, expressed in a tourism creative concept.

Within the Annual Report, the community can learn about Headwaters’ patient experiences, most recent achievements and future plans, audited financial statements, and ways to get involved in their local hospital and make a difference. 

Created in partnership with local municipalities and conservation authorities, the report features local destinations beloved by staff and volunteers highlighted in the report.

Prestigious Awards Recipients

Special honours were bestowed during the meeting to several award recipients, including two Chair’s Award winners, the Dr. David Scott Award, Headwaters Health Care Foundation Nursing Education Fund recipients and acknowledgement of recent Headwaters Heroes Award Winners.
 
Congratulations to the two 2023 Chair’s Award-Winning Teams:
The Headwaters Emergency Department Team, including:

• Dr. Neal Riekenbrauck, Chief of Emergency Medicine
• Kyle Shermet, Director, Medicine Programs
• Lisa Hildebrand, Manager, Patient Flow, Health Integration & Community Partnerships

This year, recipients from the Emergency Department were recognized for their steadfast work in supporting Headwaters patients and continuing to improve their experience and the experience of staff and physicians in the department.

Their commitment to providing compassionate care and patient impact extends far beyond the walls of the emergency department. Recipients are awarded for the healing they facilitate, both physically and emotionally, and their profound role as caregivers and leaders.
 
The Headwaters Dialysis Team, including:

• Dr. Ben Wong, Internal Medicine Physician and lead Nephrologist
• Alean Jackman, Director, Surgical Services, Obstetrics & Ambulatory Care
• Tania Alexander, Interim Manager, Ambulatory Care, Mental Health and Sexual Assault Domestic Violence (SADV)

 
This year, the team was recognized for excelling in their clinical responsibilities, and also for going above and beyond to provide emotional support to patients and their families. Their work extends hope to countless individuals and families who rely on dialysis as a lifeline. Their expertise and care bring solace to those facing the challenges of chronic kidney disease, allowing them to live fuller, more meaningful lives.

The Chair’s Award honours individuals, teams or organizations who are affiliated with Headwaters who have made an outstanding contribution to the hospital or who have supported the hospital during this past year.
 The Chair’s Award is given at the discretion of the Chair of the Board of Directors.

Congratulations to the 2023 Dr. David Scott Award Winner

• Jennifer McCallum, Manager, TeleCheck
• TeleCheck team

This year, recipients were honoured for their health and social system leadership, passion, commitment and innovation that help inform system partners where there are opportunities for change and improvement. In addition, recipients were celebrated for the positive impact they make in the lives of older adults they serve every day, which also strengthens the hospital’s integrated care with older adults.

The Dr. David Scott Award is named after retired surgeon and life-long Orangeville resident, the late Dr. David Scott, who came to Orangeville in 1962 as the town’s first specialist in general surgery. He dedicated his life to improving the health and wellness of the community. The Dr. David Scott Award is presented annually and recognizes individuals or groups who have gone above - and - beyond to improve overall health and wellness in Dufferin-Caledon and promote linkages between the hospital and the community. Dr. Scott passed away in 2020, and this award continues his legacy.


Congratulations to the Headwaters Health Care Foundation Nursing Scholarship winners
 

Alessandra Centofanti	Denise Williams
Alyse Soloman	Jamie Chircop
Amanda Cotton	Lindsey Burrell
Cassandra White	Myung Ja Choi
Cathleen Burton	Rachel Russo

 

The Headwaters Health Care Foundation is pleased to award Headwaters Health Care Centre nurses with either grants for university degrees courses, certificates, or conferences for professional development through a new scholarship program, the Jean White Award and RBC Education Fund.

Headwaters Heroes Award Winners

Our Headwaters Heroes Program recognizes staff, physicians and teams that go above and beyond in demonstrating our values of kindness, teamwork, passion, and courage. There is also one award called the Shield of Heroes Award that is all encompassing – it recognizes all of our values in addition to providing integrity, professionalism, and exceptional standards.

Anyone can nominate someone for a Headwaters Hero Award which are announced quarterly-annually. Celebrations for this kind of recognition is usually done at the unit or team level and announced hospital-wide. We are taking the opportunity this year to recognize our recent winners in person.

Fall 2022 Winners
Nancy Taylor (Kindness Hero)
Kaye Blackwood (Passion Hero)
Sujeong Yun (Courage Hero)
Chris Banjo (Teamwork Hero)
Jodie DaCruz (Shield of Heroes)



Spring 2023 Winners
Rebecca Miller (Kindness Hero)
Charlene Rogers (Passion Hero)
Jackie Stokes (Courage Hero) 
Tracey Cotton (Teamwork Hero)  
Megan Malone (Shield of Heroes Award) 


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About Headwaters Health Care Centre
Headwaters Health Care Centre is an innovative hospital located in Orangeville, Ont. dedicated to quality patient-centred care together with our community in Dufferin County-Caledon. In addition to providing acute and complex continuing care with a 24/7 Emergency Department, and extensive Ambulatory Care outpatient services, Headwaters is accredited with Exemplary Standing by Accreditation Canada, certified as a Breast Assessment Centre by the Ontario Breast Screening Program, and will be offering MRI services in the near future. Headwaters is also a proud partner in the Hills of Headwaters Collaborative Ontario Health Team. Learn more at headwatershealth.ca  and support the hospital at hhccfoundation.com