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Masking Requirements

Where are masks required for patients, caregivers, and visitors? 

  • Masks are no longer universally mandatory in all areas of the hospital.  
  • Headwaters practices Point of Care Risk Assessment (PCRA). The PCRA will always guide the use of Personal Protective Equipment. Patients with certain medical conditions or exhibiting specific symptoms may be asked to wear a mask.
  • Patients may request that staff, physicians, and volunteers wear a mask while receiving care. It is imperative to support patient requests.  

Masks are encouraged, but not mandatory. 

There are no changes to Headwaters’ current visitor policy. Visitors who may have symptoms or are ill should stay home until they are well. This will help prevent the spread of illness.   

Masks will continue to be available at all hospital entrances and outside inpatient units. Staff, caregivers and visitors will continue to have access to personal protective equipment, when required.   

Patients coming to the hospital for surgery will continue to follow their physician’s direction with regards to pre-operative COVID-19 testing, based on symptoms.     

More COVID-19 assessment information

Please visit the provincial website to more information about where to access COVID-19 assessments, treatments and testing eligibility. 

For vaccine clinics during the 2024 respiratory season, book an appointment through Wellington-Guelph Public Health or Peel Public Health.


Accredited with Exemplary StandingWe are dedicated to safe, high-quality care, Headwaters is proudly accredited with Exemplary Standing.

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