Hemodialysis

When a person’s kidneys stop working they need treatment to keep their body in balance. This is done through a process called dialysis that takes place several times a week. During the treatment, a patient’s blood goes through a special process that removes waste, salt and extra water; keeps a safe level of electrolytes such as potassium and sodium in the blood; and helps to control blood pressure.

Clinic Hours:

• Monday to Saturday: 07:00AM to 11:00PM
• Main level - Ambulatory Care
• (519) 941-2410 ext 2258

Your appointment 

Please use the patient drop-off area near the Ambulatory Care Entrance for patient drop-off and entry.   

Park in the main parking lot in a designated dialysis space. If you need a permit for these spaces, please speak with your nurse. Upon arrival, register at the switchboard. You’ll receive a patient identification lanyard to wear during your treatment for safe care.  

Volunteers are on duty in the Ambulatory Care wing and main hospital lobby, to help guide or transport you to the Apple Waiting Room near the treatment area if required.   

The recently renovated unit now offers: 

Convenient Location: Situated on the main level of the hospital's Ambulatory Care wing, with direct access from the patient drop-off area. 

Enhanced Patient Experience: Ergonomic treatment chairs with customizable settings, a layout maximizing natural light, hygienic privacy screens, and customizable lighting. Patients also benefit from entertainment iPads at each station. 

Increased Capacity: Expanded to 9 stations, accommodating up to 54 patients annually, with potential growth to 72 to meet regional needs. 

Upgraded Technology: Features include a new reverse osmosis water treatment system, a technical workroom for Hemodialysis machine maintenance, a medication room for pharmacists, a nursing station with a clear view of the unit, and a level in-floor scale for patient safety and accurate weight monitoring. 

Our Team  

Our team, including Nephrologists, Nurses, Social Workers, Dieticians, and PSWs, collaborates closely with the Regional Renal Centre, William Osler Health System, to provide quality hemodialysis and kidney care.