Orangeville, Ont. (April 24, 2023) – Headwaters’ 2023-2028 Clinical Priority Plan (CPP) identifies where our hospital needs to grow and defines how we will continue to improve care. The CPP is a critical road map to strengthen and enhance the clinical programs and services at Headwaters. Over the next five years, the CPP will focus on our commitment to safe, quality patient-centered care, together with our community.
To identify the priorities, we heard from more than 1,000 staff, physicians, patients, volunteers, and community members. Our engagement included a survey, a review of program data, service volumes, performance, future trends, and projected population growth.
All of our clinical programs will have a focus on these four areas, otherwise known as the Quadruple Aim, in their day-to-day care delivery, future planning, and decision making.
- Improving patient experience
- Enhancing population health
- Maximizing resources and improving efficiencies
- Optimizing care team well-being
There are five specific clinical priorities that reflect the most urgent needs and populations poised for growth; listed in alphabetical order.
- Emergency Services
- Geriatrics
- Mental Health and Substance Use
- Obstetrics
- Paediatrics
Planning is underway to take specific actions for these clinical priority areas. Learn more about our future by reading the
2023 – 2028 Clinical Priority Plan.
Quotations
“Dufferin-County – Caledon's region population is forecasted to grow faster than the provincial average. Our 2023 – 2028 Clinical Priority Plan is well positioned, backed by data, to ensure care reflects the growing health care needs of the communities we serve. Thank you to everyone who contributed their input in directing the focus of our clinical plan. We are excited to forge the path ahead as we continue to provide safe, quality patient-centered care together with our community.”
Kim Delahunt, President and CEO, Headwaters Health Care Centre
“Patient-centred care is the definition of quality care. This has always been Headwaters’ key focus, and together with our community, the 2023 – 2028 Clinical Priority Plan will drive quality improvement even higher as we ensure the patient experience is seamless and efficient with even better integrations with community-based services and programs.”
Annette Jones, Vice President Patient Experience, Health Integration, Chief Nursing and Health Disciplines Executive, Headwaters Health Care Centre, and co-chair, Hills of Headwaters Collaborative Ontario Health Team
“We heard from our community which programs and services are in highest need: emergency services, geriatrics, mental health and substance use, obstetrics and pediatrics. Our teams are committed to expanding and improving these services. At the same time, we will continue to work with all our programs to ensure we provide quality care, close to home."
Dr. Grace Wang, Vice President, Medical Affairs and Chief of Staff
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About Headwaters Health Care Centre
Headwaters Health Care Centre is an innovative hospital located in Orangeville, Ont. dedicated to quality patient-centred care together with our community in Dufferin County-Caledon. In addition to providing acute and complex continuing care with a 24/7 Emergency Department, and extensive Ambulatory Care outpatient services, Headwaters is accredited with Exemplary Standing by Accreditation Canada, certified as a Breast Assessment Centre by the Ontario Breast Screening Program, and will be offering MRI services in the near future. Headwaters is also a proud partner in the Hills of Headwaters Collaborative Ontario Health Team. Learn more at
headwatershealth.ca and support the hospital at
hhccfoundation.com
Media contact
Jennifer Hamilton
Director, Communications and Stakeholder Relations
Headwaters Health Care Centre
(519) 941-2702 ext. 2551